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- Nov 30, 2015
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Hi All,
I've just updated my websites payment processor, instead of using Shopifys basic Buy Now button, which came with the ease of use confirmation page that I placed my Facebook Pixel on. Now we have moved to Paypals Payments Pro, which includes PP Payment and CC Gateway payments.
Problem is when the buyer clicks order now on our site, they are taken to Paypals website where they enter to make their payment, all is good, until it comes to the final screen on Paypal that looks like this http://support.timingsolutions.com.au/hc/en-us/article_attachments/201306804/Redirect_page.png
So on this screen the buyers are suppose to come back to our sites confirmation page that we use to track the order, the problem is, Paypals lousy design has caused some people to exit out of this screen in the image above, because the redirect is too slow, and the page itself looks like a confirmation page so only some buyers make it to the real final page. This checkout seems to be super old.
However on Shopify it's different, it uses a pop up screen that opens to make a payment and closes when payment is complete, which sends them to the confirmation page by force, so all of their orders do get tracked.
How do we make this work? Surely there is a workaround without having to use Shopify again.
Our checkout process must be like this:
1) We set the order on our Database and get back a client code.
2) We send the customer to paypal with the client code.
3) When the customer pays, we get back the payment information along with the client code (it's a custom or invoice field on PayPal)
for step 3, paypal actually contacts our server (We use IPN: instant payment notifications)
4) When we get the info from paypal, we update the order and deliver the product
Our site is custom made (so no wordpress, joomla, etc.)
I've just updated my websites payment processor, instead of using Shopifys basic Buy Now button, which came with the ease of use confirmation page that I placed my Facebook Pixel on. Now we have moved to Paypals Payments Pro, which includes PP Payment and CC Gateway payments.
Problem is when the buyer clicks order now on our site, they are taken to Paypals website where they enter to make their payment, all is good, until it comes to the final screen on Paypal that looks like this http://support.timingsolutions.com.au/hc/en-us/article_attachments/201306804/Redirect_page.png
So on this screen the buyers are suppose to come back to our sites confirmation page that we use to track the order, the problem is, Paypals lousy design has caused some people to exit out of this screen in the image above, because the redirect is too slow, and the page itself looks like a confirmation page so only some buyers make it to the real final page. This checkout seems to be super old.
However on Shopify it's different, it uses a pop up screen that opens to make a payment and closes when payment is complete, which sends them to the confirmation page by force, so all of their orders do get tracked.
How do we make this work? Surely there is a workaround without having to use Shopify again.
Our checkout process must be like this:
1) We set the order on our Database and get back a client code.
2) We send the customer to paypal with the client code.
3) When the customer pays, we get back the payment information along with the client code (it's a custom or invoice field on PayPal)
for step 3, paypal actually contacts our server (We use IPN: instant payment notifications)
4) When we get the info from paypal, we update the order and deliver the product
Our site is custom made (so no wordpress, joomla, etc.)
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