Hi Folks,
My wife & I run a audio visual hire business. We have 2 locations & thinking about a 3rd. The last few months we've been going pretty well pulling in about 6k gross profit per month. I do some of the work myself but it's been dropping off as I outsource more. The problem that we're facing now is that we're spending a lot of time on administration which includes selling (email/phone), bookings, customer support & processing payments. I can easily spend the whole day on emails. I basically want to automate the business more. I've been thinking about investing in some cloud software that does online store/bookings/payments & is multi user & multi warehouse & integrates with Xero accounting. My issue is that it's rather expensive at $320 per month. If customers don't want to book online then it will be a waste also if it doesn't end up saving that much admin time then that will be an issue too. I currently have a custom MS Access database which works pretty well for the purpose of manual bookings but it's just a stand-alone off-line program & not integrated with the accounting software.
Has anyone had experience in changing from manual to online store? Did it save much time? Were customers happy to transition?
My wife & I run a audio visual hire business. We have 2 locations & thinking about a 3rd. The last few months we've been going pretty well pulling in about 6k gross profit per month. I do some of the work myself but it's been dropping off as I outsource more. The problem that we're facing now is that we're spending a lot of time on administration which includes selling (email/phone), bookings, customer support & processing payments. I can easily spend the whole day on emails. I basically want to automate the business more. I've been thinking about investing in some cloud software that does online store/bookings/payments & is multi user & multi warehouse & integrates with Xero accounting. My issue is that it's rather expensive at $320 per month. If customers don't want to book online then it will be a waste also if it doesn't end up saving that much admin time then that will be an issue too. I currently have a custom MS Access database which works pretty well for the purpose of manual bookings but it's just a stand-alone off-line program & not integrated with the accounting software.
Has anyone had experience in changing from manual to online store? Did it save much time? Were customers happy to transition?
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