Lex DeVille
Sweeping Shadows From Dreams
FASTLANE INSIDER
EPIC CONTRIBUTOR
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It starts with research. But research just gives you raw data. If you want your copy to convert you need to empathize with your audience. Not just know their problems or desires but how they feel about those things.
It's not enough to know a teething baby cries. You need to empathize with what that experience is really like from a frustrated, sleep-deprived parent's point of view. What happens in their body when they wake to another scream session in the middle of the night? What do they think to themselves as they stumble out of bed for the third time in two hours - two hours before the alarm goes off? How do they feel emotionally knowing teething might go on for another 2 years? Until you know you won't get me to buy your China import teething ring.
You can't THINK you know. You have to actually know and it requires thinking about their situation, understanding all the working parts and deeply empathizing until you have a clear picture of the world through their eyes.
Brands like Nike don't need extra copy to convert. That's the power of branding. They know their audience so well and have spent so many years anchoring sporty images and high-performance emotions to their brand that less is actually more. If you are Nike's target audience then you don't need writing to remind you who you are, how you want to be seen, what you will feel or why you should buy.
For smaller brands you have to know the audience better than they know their self. Anything less is a shot in the dark at what will move them to action.
It's not enough to know a teething baby cries. You need to empathize with what that experience is really like from a frustrated, sleep-deprived parent's point of view. What happens in their body when they wake to another scream session in the middle of the night? What do they think to themselves as they stumble out of bed for the third time in two hours - two hours before the alarm goes off? How do they feel emotionally knowing teething might go on for another 2 years? Until you know you won't get me to buy your China import teething ring.
You can't THINK you know. You have to actually know and it requires thinking about their situation, understanding all the working parts and deeply empathizing until you have a clear picture of the world through their eyes.
Brands like Nike don't need extra copy to convert. That's the power of branding. They know their audience so well and have spent so many years anchoring sporty images and high-performance emotions to their brand that less is actually more. If you are Nike's target audience then you don't need writing to remind you who you are, how you want to be seen, what you will feel or why you should buy.
For smaller brands you have to know the audience better than they know their self. Anything less is a shot in the dark at what will move them to action.
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