for those who are saying this is nothing to worry about, you have zero iota what you are talking about. Please stop talking and do not give advice on a subject you HAVE ZERO information about. you are literally telling the guy it's ok to break the law and there are no repercussions. YOU ARE CLUELESS.
this is not something that you do first, and ask for forgiveness later... mind blowing that on a forum like this people would suggest you just go for it.
to the OP:
Yes, cold calling and cold emailing has new rules in effect, and if you are found guilty, the cost is quite high.
You can't turn a blind eye to this.
The rules work like this:
For emailing: you cannot send an email to solicit business UNLESS the person you are emailing has given consent - express consent....
e.g. you cannot email me to solicit business to me without me agreeing to receive your solicitation email.... (so you would basically need people to agree to it first... e.g. "if you fill in this survey do you agree to be contacted about future services?"
Cold calling - telemarketing:
you can still cold call.
However you need to ensure they are not on the national do not call list.
as far as I know a business cannot opt out of telemarketing calls in Canada.. .only individuals..
there is also a guideline on how a call needs to be structured, and the hours you can call.
FOr the email stuff here are the things oyu need to go read about:
CASL
Canada anti spam legislation
CEM
commercial electronic message.
expressed consent and implied consent.
You can get in a LOT of trouble if they want to throw the book at you. This is not something to take lightly.
Ive worked in the banking industry in Canada for a decade and have worked in a sales capacity. This is a very serious item. so much so that pretty much all bank staff (sales) have to complete an annual course and training on CASL and telemarketing rules.
On top of having national do not call lists.... there are also internal do not call lists and internal do not email lists which are also treated differently.
by the way, the penalty for breaking these laws range from up to $1million for personal and up to $10 mill for corporation PER CASE.
So yeah this is not something to be taken lightly.
this is not something that you do first, and ask for forgiveness later... mind blowing that on a forum like this people would suggest you just go for it.
to the OP:
Yes, cold calling and cold emailing has new rules in effect, and if you are found guilty, the cost is quite high.
You can't turn a blind eye to this.
The rules work like this:
For emailing: you cannot send an email to solicit business UNLESS the person you are emailing has given consent - express consent....
e.g. you cannot email me to solicit business to me without me agreeing to receive your solicitation email.... (so you would basically need people to agree to it first... e.g. "if you fill in this survey do you agree to be contacted about future services?"
Cold calling - telemarketing:
you can still cold call.
However you need to ensure they are not on the national do not call list.
as far as I know a business cannot opt out of telemarketing calls in Canada.. .only individuals..
there is also a guideline on how a call needs to be structured, and the hours you can call.
FOr the email stuff here are the things oyu need to go read about:
CASL
Canada anti spam legislation
CEM
commercial electronic message.
expressed consent and implied consent.
You can get in a LOT of trouble if they want to throw the book at you. This is not something to take lightly.
Ive worked in the banking industry in Canada for a decade and have worked in a sales capacity. This is a very serious item. so much so that pretty much all bank staff (sales) have to complete an annual course and training on CASL and telemarketing rules.
On top of having national do not call lists.... there are also internal do not call lists and internal do not email lists which are also treated differently.
by the way, the penalty for breaking these laws range from up to $1million for personal and up to $10 mill for corporation PER CASE.
So yeah this is not something to be taken lightly.