• The Entrepreneur Forum | Startups | Entrepreneurship | Starting a Business | Motivation | Success
  1. Join 50,000+ entrepreneurs
    who are kicking butt and
    winning their dream life.

    Unscripted™ Entrepreneurship:
    A Business That Pays More Than Money, It Pays Time.

    "Fastlane" is an entrepreneur discussion forum based on The Unscripted Entrepreneurial Framework (TUNEF) outlined in the two best-selling books by MJ DeMarco (The Millionaire Fastlane and UNSCRIPTED™). From multimillionaires to digital nomads, the forum features real entrepreneurs creating real businesses.

    Download (Unscripted) Download (Millionaire Fastlane)  Register
    Registering for the forum removes this block!

INTRO I eat shi* everyday.

Discussion in 'Forum Introductions (Who are you!?)' started by mn112477, May 12, 2019.

Do you eat shi*

  1. yes

    7 vote(s)
    58.3%
  2. no

    5 vote(s)
    41.7%
  3. not yet, but I need to

    0 vote(s)
    0.0%
  1. mn112477
    Offline

    mn112477 New Contributor

    Messages:
    4
    Likes Received:
    16
    Joined:
    May 12, 2019
    Gender:
    Female
    Rep Bank:
    $82
    Not really..but it’s my goal. Let me explain.

    My husband and I own a restaurant chain and I’m the online brand reputation manager for our companies. Every complaint, nag, and criticism we receive goes directly to my inbox. I read and see everyone of them. From yelp to google to facebook and more, I answer them personally.

    Are all the complaints fair or based on factual events? Not all the time, but I still unwaveringly smile and kindly reply back. When you're in the hospitality industry and if you're good, you take people’s shit. Don't get me wrong, there are instances when I don’t take people’s shit. For example, when my values are challenged or someone is harassing my employee. There are some lines you don’t cross.

    But in everyday instances, I eat people's shit.

    My husband's, my sons' shit, and my friends'.

    And in all honesty, it has increased my empathy for people and my own limited patience. When I was younger, I used to take pride that I didn’t have to take shit from people. I could say no and stand up for myself at every instance. I was a free-willed, independent female entrepreneur.

    I learned over time that not taking people’s shit made me and other people cross. As I’ve matured, Ive learned not to sweat the small stuff. And you know what, it’s all small stuff.

    Just ‘eat shit’. Walk away, ignore the negativity, and find the silver lining in everything.

    By the way, I'm mn112477 and I'm the guinea pig for my husband's kitchen creations. We used to grind 14-hour days, 6 days a week. The hard work has paid off but we haven't stopped grinding. Our specialties include publishing, writing, real estate, and restaurants. We love topics on entrepreneurship, fitness, health, mental toughness, grit, food, and parenting (in that order).
     
    Last edited: May 12, 2019
    Bekit, kefapy, Never1 and 11 others like this.
  2. Runum
    Offline

    Runum Platinum Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass Summit Attendee

    Messages:
    5,967
    Likes Received:
    4,265
    Joined:
    Aug 8, 2007
    Location:
    DFW
    Rep Bank:
    $12,772
    Welcome to the Fastlane Mary. That was a great intro and I fully understand being in the service industry requires humbleness and concessions. I hope you enjoy it here.

    However, you may want to edit your forum name and intro. This forum is google indexed and you may not want all this public and linked to your business.

    Good luck with you endeavors.
     
    ZF Lee, SteveO and mn112477 like this.
  3. MJ DeMarco
    Offline

    MJ DeMarco Raving Lunatic Staff Member Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR Summit Attendee

    Messages:
    28,012
    Likes Received:
    93,111
    Joined:
    Jul 23, 2007
    Gender:
    Male
    Location:
    Phoenix, AZ
    Rep Bank:
    $403,454
    Admin Post
    Quite a story. I think as entrepreneurs we all have to "Eat shit" at some point -- just a question of "how much and how often?"

    Welcome to the forum Mary.
     
    ZF Lee and mn112477 like this.
  4. mn112477
    Offline

    mn112477 New Contributor

    Messages:
    4
    Likes Received:
    16
    Joined:
    May 12, 2019
    Gender:
    Female
    Rep Bank:
    $82
    Thanks Runum. I have requested a change in username by using the contact us button since it will not allow me to do it online. How do I change my forum intro? Thanks, mn112477
     
    Runum likes this.
  5. mn112477
    Offline

    mn112477 New Contributor

    Messages:
    4
    Likes Received:
    16
    Joined:
    May 12, 2019
    Gender:
    Female
    Rep Bank:
    $82
    Thanks for the reply MJ. I just requested a username change for privacy.
     
  6. Runum
    Offline

    Runum Platinum Contributor Read Millionaire Fastlane FASTLANE INSIDER Speedway Pass Summit Attendee

    Messages:
    5,967
    Likes Received:
    4,265
    Joined:
    Aug 8, 2007
    Location:
    DFW
    Rep Bank:
    $12,772
    You should have an edit button on the original post for a period of time. Otherwise, it is up to MJ or a mod to edit it.
     
    mn112477 likes this.
  7. mn112477
    Offline

    mn112477 New Contributor

    Messages:
    4
    Likes Received:
    16
    Joined:
    May 12, 2019
    Gender:
    Female
    Rep Bank:
    $82
    Thanks. Appreciate you!
     
    Runum likes this.
  8. MJ DeMarco
    Offline

    MJ DeMarco Raving Lunatic Staff Member Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR Summit Attendee

    Messages:
    28,012
    Likes Received:
    93,111
    Joined:
    Jul 23, 2007
    Gender:
    Male
    Location:
    Phoenix, AZ
    Rep Bank:
    $403,454
    Admin Post
    Done.
     
    mn112477 and Runum like this.
  9. SteveO
    Offline

    SteveO Legendary Contributor FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR Summit Attendee

    Messages:
    3,494
    Likes Received:
    13,863
    Joined:
    Jul 24, 2007
    Rep Bank:
    $95,968
    My wife and I own a golf course. We have a general manager. He has requested that I stop talking to people about their issues. Seems that I like to tell it like I see it.

    We field a lot of requests and complaints. If someone is unreasonable, I stand my ground. My wife does as well.

    Our GM is much more of a diplomat. I tell people that want to abuse us to find another place to play. I kicked a high powered attorney off of our course along with all his buddies. It was the talk of the golf community in our town when it happened. He stuck his finger in my face and said "Now you listen to me". My response was "No, you listen to me. Get off my course". Gained a lot of respect among the golfers with that.

    But, that is an issue of mine. Pissing people off is one of my strong points. I do it with a smile though. :)

    You are in a tough position. It sounds like you handle it very well.
     
    Last edited: May 12, 2019
  10. MJ DeMarco
    Offline

    MJ DeMarco Raving Lunatic Staff Member Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR Summit Attendee

    Messages:
    28,012
    Likes Received:
    93,111
    Joined:
    Jul 23, 2007
    Gender:
    Male
    Location:
    Phoenix, AZ
    Rep Bank:
    $403,454
    Admin Post
    Ooo do tell. (Maybe in your golf course thread?) Be interesting to hear what happen to cause you to come into action. Being rude to groundskeepers or beer cart girl?
     
    Raoul Duke and SteveO like this.
  11. Never1
    Online

    Never1 Contributor Read Millionaire Fastlane FASTLANE INSIDER

    Messages:
    40
    Likes Received:
    52
    Joined:
    Nov 13, 2015
    Gender:
    Male
    Location:
    Canada
    Rep Bank:
    $333
    Great thread! I’ve come to this conclusion as I get older, as well. I listen and help where I can, and never take it personally. I will stand my ground, when something goes against my values and my rights. I know the difference between a genuine complaint and a shithead trying to gain something for nothing.


    Sent from my iPhone using Tapatalk
     
  12. MattR82
    Online

    MattR82 Silver Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass

    Messages:
    455
    Likes Received:
    717
    Joined:
    Oct 4, 2015
    Gender:
    Male
    Location:
    Perth
    Rep Bank:
    $2,131
    I have noticed successful people I know that don't let things like this get to them do very well. So maybe it's not "eating shit" but just being mature and taking the high road. I wish I could naturally have this personality, but it's something I would have to work on..
     
  13. SteveO
    Offline

    SteveO Legendary Contributor FASTLANE INSIDER Speedway Pass LEGENDARY CONTRIBUTOR Summit Attendee

    Messages:
    3,494
    Likes Received:
    13,863
    Joined:
    Jul 24, 2007
    Rep Bank:
    $95,968
    posted here. GOLD! - Margaritaville (I've Bought A Golf-Course!)
     
    Raoul Duke likes this.
  14. Yzn
    Offline

    Yzn Bronze Contributor

    Messages:
    89
    Likes Received:
    149
    Joined:
    Jul 1, 2018
    Gender:
    Male
    Rep Bank:
    $636
    Great post. Seems that eating shit when it's you who benefits at the end (your business) tastes much sweeter than eating shit to benefit someone else's business.
     
  15. Ernman
    Offline

    Ernman Bronze Contributor Read Millionaire Fastlane I've Read UNSCRIPTED FASTLANE INSIDER Speedway Pass

    Messages:
    256
    Likes Received:
    457
    Joined:
    Feb 8, 2019
    Gender:
    Male
    Location:
    Florida, USA
    Rep Bank:
    $2,306
    First, welcome to the forum. Lots of great folks here. Looking forward to learning from you. What you're doing is a hard but essential part of customer service. Clearly there must be limits, as you've stated. I'm still surprise how some "service" companies just don't get this.

    I recently had a very bad experience with Avis that speaks to this. Tire blew out on a rental about 10 miles after leaving the airport. Their emergency roadside assistance decided I was in a dangerous location and they weren't allowed to assist me. Fortunately, I have AAA and was towed to the "safe" location of a downtown 7-eleven where I was approached by a half dozen bums while waiting for the Avis repair guy they finally sent, who couldn't patch the tire and had no spare...and well the story goes on. I missed my meeting and had to hire a Lyft to my hotel. The response from Avis customer service was to charge me for the rental and send me a bill to repair the tire plus a charge to cover the vehicle being out of service while repaired. Three phone calls supposedly elevated to more senior managers changed nothing. Guess which rental car company I will NEVER use again?

    Any one of the many Avis customer reps I spoke to could have fixed this and made me a loyal fan. Instead they turned me into a hater. What you are doing is important.
     

Join 1000s of entrepreneurs who are rewriting life's script and winning financial freedom.

---- ----

You must be a member to join the conversation.

Create Account

Join the community fast and easy!

REGISTER

Log In

Already have an account? Login here.

LOG IN

Share This Page