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Does anyone here have experience in getting business owners/entrepreneurs out of Facebook jail so they can promote their businesses via Facebook ads?
Especially, anyone who has done this successfully in the past?
I have, but you're probably not gonna like what I have to say about it.
For reference: I've spent some 8 figures on FB ads in my short career. I've gotten several different accounts unbanned.
There's no secret to getting people reapproved to run ads. You either have to prove that the ban was done in error, or you're going to have to eat the ban. There's no specialized knowledge required. How can there be specialized knowledge if it's FB that decides if you're banned or not? Makes no sense to me.
I have no idea what happened to your client's account, and from the sound of it, it sounds like your client either (1) doesn't know either or (2) is lying to you. If it's #1, it's probably the digital agency he worked with running some stuff that they shouldn't have. IF that's the case, you're gonna have to eat the ban.
If the ban was done in error, you have to roll the dice and send a support ticket.
I've tried most workarounds (create a new FB account, use another person's FB account as the advertiser, create a new BM) and sometimes they work, sometimes they don't. You're kind of forced to do whatever you can.
Facebook does not make the review process easy, and they've trimmed down their support. They've now decided they will ask for your ID in some cases (wtf?!)
Here's a quote from @eliquid who also runs a lot of FB ads:
This has been going on since 2007, when I got into FB ads.
This happens at the small level ( small spends ) and at the large brand level. I've worked on ad accounts that spend $100k+ a day and it happens there too.
If you want to continue working with FB, you need to have:
1. Backup business manager accounts
2. Backup ad accounts
3. Backup FB pages
4. Backup domains/URLs
5. Backup ads and LPs ( designs, etc )
6. Backup cards, potentially with different billing addresses and card user names
7. Backup FB users who are admins to the different pages and ad accounts
If you aren't willing to go that far, then don't do FB anymore. I'm not saying you have to, but why half a$$ stuff?
I've been having to do this since 2007, but when the money is good why would you not do it? If you are tired of doing it then why havent you hired someone else to do it for you if the money is as good as you say?
It sounds like you haven't built out systems. All of the above should be a system that provides you insurance for a rainy day.