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Growing and Scaling Your Business
Process / Execution
Easy = Sales. How Easy Is It To Do Business With You?
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<blockquote data-quote="Ronak" data-source="post: 936404" data-attributes="member: 18382"><p>The point is to make it as easy as possible. For some, that's online sales and instant quotes, for others, it can be simple as having someone available to pick up the phone to handle inbound inquiries instead of asking prospects to leave a voicemail, or worse having the owner annoyingly answer while "on a job" with a bunch of demands to "send me a email". That may differ industry to industry, but eliminate chokepoints to the sale. There are always ways to improve. Automated billing is an excellent example, auto reminders for recurring but non regular services, etc. Maybe online contracts to sign in your case.</p></blockquote><p></p>
[QUOTE="Ronak, post: 936404, member: 18382"] The point is to make it as easy as possible. For some, that's online sales and instant quotes, for others, it can be simple as having someone available to pick up the phone to handle inbound inquiries instead of asking prospects to leave a voicemail, or worse having the owner annoyingly answer while "on a job" with a bunch of demands to "send me a email". That may differ industry to industry, but eliminate chokepoints to the sale. There are always ways to improve. Automated billing is an excellent example, auto reminders for recurring but non regular services, etc. Maybe online contracts to sign in your case. [/QUOTE]
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Growing and Scaling Your Business
Process / Execution
Easy = Sales. How Easy Is It To Do Business With You?
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