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Creating an SaaS startup without being able to code.

A detailed account of a Fastlane process...

Locomote

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Sorry for the long opening post. I was asked by @Young-Gun to start a progress thread on my experiences to date of starting an SaaS business.

I have spent the last 6 month putting plans in place to hopefully start a successful business but the foundation started a little earlier.

2013- The goal was to get 2-3 years with a major corporation, gain experience and save a targeted amount of money.

------
2015- I finished my slowlane job in Dec 2015 once I had saved my targeted amount of money.

------
2016- The goal was to have a successful business of my own by the age of 30.

Early 2016, I spent the first 4 month working on The Foundation and searching for what I wanted to do next. When deciding what I could do to get in the fast-lane I too wanted to navigate away from the industry I was working in (I thought it would be an area where I would be bored). I looked to see what areas I had the most knowledge/experience, I kept coming back to what I was already doing

My knowledge and experience was what I could bring to the table.

  1. It was a major selling point when lining up customers.
  2. When dealing with coders I was the subject matter expert, when the coders had questions or suggestions for the design I would have the ability to make informed decisions without running to the client every two minutes to seek approval/input.

(During this time The Millionaire Fast Lane by MJ DeMarco was recommended to me by a friend of mine on the FLF. It solidified the pathway I wanted to take)


Idea Extraction
May 2016, I met with my first employer who was running something similar. We had a 40 minute conversation about:
  1. How he got started?
  2. What would he change if he could do it all again?

(We would not be competing in the same region so he was happy to share this info, also I think he was a little assuming when it came to my abilities).

He mentioned how the market had begun to change and that customers would soon be looking for another kind of product. (That was it! That was my task to design an SaaS that would meet that need, while others would be spending time adapting their SaaS I could start one from scratch with no mess).

I had figured out the area I could offer the most value in. The same week (by chance) after arriving back to where I was living I spoke with a business owner who mentioned the very same topic and expressed a serious need for it. I scheduled a time that it would be best to discuss the matter further.

The meeting went well they had a second company who would be interested in the SaaS and even offered me investment money. I didn't take them up on the offer at that time because I had money set aside to complete the project myself. This was a major confidence boost.

Coding
I couldn't code so I began my search to find:
  1. What type of code would be best to create the software?
  2. What was the best to scale it?

I spoke with 3 friends who were coders. Based on their advice and some other research ROR (RubyOnRails) was the the correct path. (Books I was reading at this time were "Zero To One" by Peter Thiel and "Don't Make Me Think" by Steve Krug)

Design
June to August sitting at the desk in my room drawing, re-drawing and re-drawing the wireframes by hand.

I was spending 8-9 hours a day designing and re-designing to find the minimum required product needed for the client, creating notes and flowcharts on each section for handover to the developers when the time came. (I knew the more detail I had the better it would be when it came to development. This was a long hard process of trial and error)

Developers
August to November, I had found my developers and created and signed contracts. Contracts were one of the longest items to complete and held up progress for a while. It took 2 months from September to early November to get theses in place. (A lot longer than I had thought and almost gave up on the project). At the same time late 2016 I got side tracked and sucked back into the slowlane. I took a job with a company, it didn't go to plan and wasn't as advertised. I thought I could work on my own project around the hours of work I was there 2.5months when I left.

December, I was now in that awkward stage of paying people and having no product to show, I had to have blind faith that the developers would deliver.

(Its important to note the developers worked part time on the project. This is something I chose because I felt it would work well for me and give me time during the week for testing, redesigning when needed and customer feedback. This may not work for everyone)

------
2017- I have 3 modules of my software delivered and self-tested. I'm about to complete the business's website that offers an interim product/service that will later play into the software on completion. Also it will serve as a point of access to the software for clients.

The next phase is to roll it out to both of the customers at the end of the month for a minimal monthly fee and gain invaluable user feedback.

---------
Again sorry for the long opening post. Its difficult to summarize 6 months of work/process into a single post without sacrificing quality! Next one will be a lot shorter!
 
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Locomote

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Time for a long overdue update!

  • I did hired a front end UI developer in early April (growing the development team to 2) and he's been worth every penny!
  • The Team and I missed our target date to have the next module completed by April 16th. :thumbsdown:
  • All good things come to those who wait, I was finally able to self test the module and roll it out this weekend.:thumbsup:

The module will still require some refining but mechanically it works really well. I'll be presenting it to my one and only client this week for testing and feedback. The client has 2 of 4 months remaining on the current contract I have with them. I will be hoping to impress and resign them at a higher rate when the time comes.

Once I have the module refined I'll be recontacting potential client 2&3 to see if they will bite second time round!

I started this project almost 12months ago to the day. When starting I was at a serious crawl (reading books to figuring out basic design/user flows), which turned into a walk (sitting at my desk drawing and redrawing wireframes), then a jog (contacting a developer who began coding based on the wireframes) and now this module should give me the confidence to run (having full confidence in my developers abilities and our communication when working together). I'm going all in and adding a second ROR developer to the team. I've already found some candidates and will begin interviews this week.

(I'm under no illusion that there isn't a major elephant in the room regarding future sales right now but this is a big step towards addressing it)

Finally a week I can look forward to!:fistbump:
 

Locomote

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Success!! The presentation went well. Customer1 was really happy with how the SaaS worked and looked. I learned a lot during the Q&A section too. I definitely feel the software is adding value and moving in the right direction. Customer 1 is more than happy to start paying a minimal monthly fee to use the modules currently available, while the remaining modules are being worked on.

Its a good feeling having your first paying customer!
 
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Locomote

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would you let me know about the books you had read? thanks!

Hey Michał, with regard to saas two books I found really helpful and enlightening were:

  1. "App Accomplished" by Carl Brown
  2. "Don't Make Me Think" by Steve Krug

Both are amazing books for the "Ideas person" who doesn't have experience in coding or userflow. I would highly recommend reading both these books before anyone starts mapping out an idea on paper. They highlight numerous design pitfalls that I would have easily fallen into when planing out my saas.

Because I knew I wouldn't be doing any of the coding I was aware communication and a clear design/end goal for the saas to present to the developers would be critical. Both books helped me question my design and make the changes needed before I hired a development team.

Other Books:
  1. "Zero To One" by Peter Thiel, (great book,really got me to think about how to create value and the difference in creating value vs replicating value)
  2. "48 Laws of Power" by Robert Greene
  3. "How to Get Rich" by Felix Dennis
  4. And of course "The Millionaire FastLane " by MJ
Right Now:

I mostly listen to podcast and read threads on the "FLF". I'm finding as the saas development progresses my time is becoming more and more limited and so harder to dedicate time to reading full books. Podcast and saas threads have been a great substitute in recent months. Also the type of info I'm looking to gather has changed as I moved from design to execution.

Below are a list of FLF threads that Ive found useful for sass:
  1. Self-Taught "Coder" With 5-Figure MRR SaaS Company
  2. SaaS Startup Thread, 2nd Time Entrepeneur
  3. How do you price a SaaS offering?
  4. SAAS Execution, Dane Maxwell style
  5. Dane Maxwell AMA-- SaaS, Membership Sites, The Foundation
  6. How do I sell my SaaS Business?
I hope this is helpful, if you have any books, podcast or FLF threads you think I could benefit from please share! and thanks for the question!
 

Locomote

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Hi all, its been an while since I've made an update. I'm one feature away from being finished my MVP!! The project is under budget and 2months ahead of schedule but I'm sorry to say I didn't reach my goal of getting 10 clients by end of year. I knew it was ambitious but if you're going set a goal set it high.

A Project In Transition:

The project has taken a new direction. Design/development has taken a back seat to sales/on-boarding. 2018 is now all about sales and the structure I need to put in place to ensure I clearly communicate:

  1. Who I am
  2. What my product does
  3. What value it creates/adds to a potential customer

Right now I'm currently working on drawing up a better letter of enguagement for new clients, new and updated material/content for my website and revising my cold emailing/calling processes. New website is coming via Mr. @Fox and once complete I'll be jumping back on the google adwords course via Mr. @Andy Black to refresh my skills!

Software is now paying for itself which has removed any financial burden for the near future. I have 2 more clients coming onboard in early 2018 which will put me firmly in the green. All profits will be put back into growing my company reach and client base in 2018.

This time last year I had nothing but unrefined ideas splashed across sheets of paper... Overall its been a good 12months.
 
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Locomote

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Update, I spent 3 weeks travelling Europe. I reconnected with a few people I know that could potentially be interested in using/testing the software. I secured 3 different companies for testing. If and when testing goes well I will present it to those who could make a full financial decision on implementing it.

The software itself has moved from a stage where customers have the ability to onboard to also being able to create data. I'm currently receiving great feedback and minor changes to be made from customers.

The next stage/challenge will be proficiently presenting this data so it can be easily searchable and analyzed. I have a basic dashboard setup but I have chosen to not develop it further until each feature has been completed. Currently at 5 of 11 features, with 3 more being rolled out start of September. I had originally planned 9 and through discussions with the customer I have designed 2 extra. (Project is currently under budget and ahead of schedule)

As more features are added and I become closer to having an MVP my confidence has grown. Without jinxing myself I'm starting to see a little light at the end of the development tunnel.
 
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Great work, I got to see this all up close and am really looking forward to the next few months.
If done right this has massive potential - high profit niche and a huge need for a great solution.
 

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Today was a good day! I got my 2nd client! Had a meeting with them today and they asked me to comeback Thursday to get them on-boarded asap. Software is designed that they can do it themselves but they want me to do it and asked me to name my hourly rate.

Doesn't get much sweater than that..

Where are you "Company Number 3" I'm coming for you next!!
 

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This is a super awesome thread to read. Inspiring to see it working out. Where and how did you find your developers? Is this a remote team or local?

Thanks I appreciate the feedback!

I had worked with one of the developers on a past job. I followed his progress after we both left that company and kept in touch. I approached him first about coming on as a developer for me. We discussed the length and time line of the project and what kind of a team he would need.

Once we had agreed on the details he put the word out to a few people that he had worked well with in the past. We initially brought one guy on but he didn't seem to have the desire. Not showing up when required so we had to cut him and brought on a second recommendation.

The last person we got was via Upwork. I wanted to increase productivity and keep costs low. I placed an add on Upwork for +3 years experience Ruby & Js.node developers. I chose the best candidates that applied and set up and interview time. My lead developer conducted the interview which basically consisted of a coding test to see how proficient the candidate was in coding and taking direction. Eventually we found one we liked and the price was good so we went with them.

The real key was having that first connection with someone who was an expert in coding who I had enough trust and faith in to get the job done. The rest he managed.

The entire team is remote, and communication has been the biggest challenge to get everyone on the same page and working in unison.
 

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My presentation plan for later this week.

For past jobs I've done a few presentations for other peoples SaaS. The biggest thing I've learned from these are to keep the talk time sort and get the product into the customers hands.

The plan is to split the presentation into 3 parts:
  1. Powerpoint Presentation(10minutes)
  2. Live demo(30minutes)
  3. Q&A's to finish (20minutes)

-------
Powerpoint Presentation will be kept short and simple, doing this will make it easier to keep the customers attention. The slides will consist of a 5-10 step user guide from where to login, main page options and how to complete the desired task.

I plan on keeping it on point to provide and showcase the solution the customer is looking for, everything else is excess and will be avoided until the demo.

-------
Live Demo, I will select the person who has the greatest position of influence over the decision on taking your software or not. Thats the person I really want to impress.

I already know who this person will be. I have setup a user name and password for them to login. The plan is to run though the 5-10 step process of the presentation in real time, building trust in the product. Once complete I'll show the customer different parts to the SaaS (creating users, settings etc)

-------
Q&A's will be a good way to end. The customer will have questions but it will also be a good time to ask a few myself. This is where I'll get to listen and learn. Its the perfect place to pitch some open ended questions e.g.

  • Is there anything you think is missing or that I haven't covered?
  • Do you see any issues incorporating this into your business?
  • How much value do you think this would add to your day to day operations?

I'll be hoping at this point to get some positive feedback and really open up some discussion.
 

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I hope everyone reading is having a productive Friday. I'm still riding the high of getting my first customer earlier this week. I got paid today for a four month user period up front. I set it to 4 months for a number of reasons.

  • It locks the customer in for a time period I'm comfortable with them paying a minimal fee for.
  • I know the software should improve dramatically in the next 4 months which will increase the value providing to the client.
  • The goal is to move the client to larger monthly payments for the second half of the year (along with any other customers I sign up between now and then).
  • It puts a measurable milestone on time to devote and succeed with the next phase of development.

Something I haven't chatted too much about is the team.


Did I tell my developers about our first customer?
Answer = Yes I did.

I told them because the are my team and it adds credibility to the project, it will be easier for them to stay on top of their game knowing that a paying customer is going to be using their code. Having set a 4 month mark I feel will help the them understand where the project is going, the time line in which certain goals need to be achieved by and the why. I always work better when I understand and feel apart of the bigger picture.

Its important to me to reward the team with positive feedback on their hard work. I want them to know that they're on a winning team. The developers are the engine without them I wouldn't be able to complete the SaaS.
 

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Ahhhh, I see! How did you find the course? Was it good?

It was recommended by a friend. I found it very helpful on how to find/choose and test an idea.
  • Idea extraction
  • 1 client, 1 problem, 1 solution
It really helped me break down each stage I needed to go through and get the project rolling. It made the process manageable through bite sized pieces rather than overwhelming myself with the entirety of the project at once (ending my entrepreneurial paralysis).

I haven't followed the course to the letter when creating the SaaS as everyones situation is always different, but like I said it mainly helped me get over my initial fear of taking action and ending my entrepreneurial paralysis.

If you're asking me should you take the course? I would suggest reading @Young-Gun 's Progress Thread - SaaS Startup Thread, 2nd Time Entrepeneur first for idea extraction and execution (pretty much a step by step guide). Plus there is more than enough info on this forum within the gold threads. If you still feel like its not enough by all means look further into the course.
 

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Update from the week:

I presented to potential Customer2 this week. I was able to have a good discussion with them. Again it gave me a lot of food for though when listening to what exactly they were looking to get from it. The meeting concluded with them asking for a little time to gather their thoughts on the software.

I emailed Customer2 following day to see if they had though any further on the software and if they had any other questions for me.

They said they would need a few weeks before they made a decision and the software solution was a long the lines of what they were looking for but as its still in testing/development stages they wanted to see what other products are available to them on the market.

Not the immediate conclusion I was hoping for but I did gain some valuable info from meeting with them. I'll be honest and say I had thought it was a bit more of a sure thing but I guess thats why you should never count your chicks before they hatch.

I think the main issue was that the decision maker wasn't that tech savvy, and even admitted it themselves. Because of this I think they found it difficult to visualize the true value of what I was offering.

I could tell by the questions they were asking:

"Do we have to have the internet to use this?"

Its definitly a tough question to get when your trying to sell someone on a web based application. :(

I don't think I've lost the sale, I just think is natural for people not to part with their money when they don't know a lot about a certain topic or area. I know from past conversations with Customer 2 and Customer 1 that they haven't been able to find anything similar on the market so I'm not worried. I feel its more of a stall tactic to see what I'll have by the end of next month. If thats the case I don't mind because the more I have developed the the higher the per month price will be.

Not the perfect end to the week I had hoped for but as the saying goes "If it was easy everyone one would be doing it!"
 

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Congratulation for your beginning! Can you tell what was your slowlane job and your education before your decision to be an entrepreneur?
Thanks.

I worked in construction at a management level and I have a BSc. I've always wanted to create my own value. I worked for others under the assumption that it wouldn't be forever, and so utilized that time to create capital, up skill and network.
 

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How is this going so far? I didn't happen to catch the niche you were in. Congrats btw! What made you not want to presell 3 months in adv?

I couldn't afford the foundation, so I have been Reverse Engineering their process using already successful SaaS in a FB group.
Congrats on the progress & keep up the great work!

Would certainly love to hear more when you're ready

Hey guys thanks for the feedback and taking the time to reply to the thread.

Things have slowed up a little for now. Projects tend to have a cycle of expanding (everything moves quickly, new sections of software rolled out, testing and then feedback) then solidifying (everything moves slower, usually based on the feedback and trying to design, add or rework features) every few months .

I'm currently waiting on a few adjustments to meet the needs of the customers. The waiting is always the hardest part. Once this section of code is ready I'll be able to use it across a number of remaining features and hopefully the project will start moving quickly again.

I have a third customer lined up. Its currently a busy time of year for them but I have a meeting set for early November. We have discussed the software in the past and a lot of the function he is looking for in particular is currently being completed.

@LeoistheSun , I didn't pre sell 3 months in advance because I knew would take longer than 3 months to develop the MVP. I feel pre-selling work best when you can have an MVP up and running quickly. I went with more of a soft roll out method, offering customers an opportunity to use and test at a discounted price as it was/is being created. Its a nice balance for me as I get money and feedback for an incomplete product.

When signing my first customer I only signed them up to a 4 month deal for a number of reasons:

  1. Because it was the length of time I felt most comfortable with.s (They were happy to use the software in its basic stage and I hoped that after 4 months it would be at an intermediate level. If I couldn't advance the project within 4 months it was an easy out for both of us without souring the business relationship)
  2. But most importantly when the software was at a intermediate level I wanted to be able to charge more. (Locking in at the lower rate for 12months wouldn't have benefited me financially)
I'm keeping the niche to myself for now if thats ok... lol all I can tell you is its a very boring niche.

Plans for the near feature are to:
  1. Finish the MVP hopefully end of this month.
  2. Sign up a third customer early November for the remaining two months of the year.
  3. Collect as much feedback as possible making changes where needed before moving all customers to a higher rate of $750/per month (possibly more) for Jan 2018.
  4. With all of the above going well, finally transition into sales and marketing stage, building my customer base.
Thanks again questions and a feed back are always welcome!:fistbump::thumbsup:
 

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A well overdue update:

I think its safe to say I had lost my direction motivation and confidence a bit this year. I took some time away from this project to try and reignite the passion and desire to continue with it.

The time away helped. I managed to get some breathing room from the project and come back to it refreshed. The main issue I could see was that I was trying to push a product that just wasn't ready, that just didn't fully solve an issue and my answer to this was to push twice as hard. Sounds silly but it can happen when you're not paying attention to the real issues.

I lost focus of what really mattered to potential clients, they wanted someone to fix an initial problem. I confused myself with someone who could fix their initial problem when I was only someone who had a potential software solution that would manage the initial problem once fixed.

I've taken steps to become better rounded in the work I'm doing and so I hope to become someone who can solve this initial problem for people. This doesn't mean the software doesn't work or is obsolete, I was just trying to push it when and where it wasn't immediately needed.

So where is the project now?

After a small redesign, it should be completed by end of year.

The new website is completed and is much better than what was previously there.

The ad campaign is ready and waiting.

Finally, I'm taking a couple of courses for certifications that I had been putting off due to my own ego that will in the long term give me and the software a better chance of success.

The "work in progress!" continues...
 

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I'm having some growing pains this week, as the project grows so does the daily routine requirements. Gaining a client means I need to be a lot more regimented and on top of things.

I listened to a great podcast episode called "Win The Day" (Highly recommend for anyone looking to get a routine going).

It was exactly what I needed to hear to get myself energized and thinking a little more long term. We underestimate what we can achieve in one year but over estimate what we can achieve in 5 weeks. I have a 4 month window to get the next stage ready to launch, as tempting as it is to try and rush this I need to focus one day at a time, getting what I need completed not just what I want and being ok with not seeing immediate results.

The Bad News
I had a developer drop out of the team this week for personal reasons. He couldn't commit the required time to the project each week, it sucks a little (this is always a hazard of employing people, you should always have a back up plan).

Luckily I listened to this advice when it was given to me and had prepared a potential replacement ahead of time. I'll be having a Skype call with them tomorrow to hopefully have them onboard for next week.

The Good News
I did get a call back from Customer2 yesterday. I have a software presentation with them later this. I'll be planning on replicating the presentation I did for Customer1 and hopefully I'll be putting them on a 4 month deal too.

Wish me Luck!
 
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Great job on your first customer! Woo hoo, 1 in a row!

Remember, do things that don't scale. In the beginning you can go above and beyond to land your first customers.

Can't wait to hear about your second customer.
 
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The last couple of weeks have been busy.

After missing out on closing potential Customer2 I happened across potential Customer3.
-------
Started out well, Customer 3 was just as interested as Customer2. I explained that it was a work in progress and still in development but that I was looking for people to test the software with for feedback. I didn't know when I would get another chance to present to #3 so I just went for it, pulled out my laptop on the spot and walked #3 through the presentation. I got the same look and reaction as the one I received from Customer2. They both loved the idea and what I'm creating but just wanted to see more!

(It's coming but I just don't have it yet! No need to go looking for Customer #4 the feedback has been received loud and clear get the next module done ASAP!)
-------
I spent the last 2 weeks focusing on the hard yards again and will continue to until I get the next module of the software up and out (Targeted date April 16th).

Silver-lining if the module had been ready I'm sure I would have closed both Customer2&3.
 
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Quick update:

The last few month have been slow but productive. I did hit a snag that had to be dealt with sooner rather than later and so decided to bite the bullet and tackle it head on.

Each module of software creates information. Originally I had only focused on being able to create this info. I knew eventually I would need to have a dashboard where the info created would have to be displayed for key performance indicators (KPI's). The KPI's from the info created are the true value of the software.

The first few modules created were really only for storing specific company info but the latest module rolled out was for more of a day to day use. This created the need for the dashboard and KPI's.

The dilemma was to:
  1. keep creating the modules and loop back later in the project to tie them all modules into a dashboard at once
  2. Or create a basic dashboard and add too it each future module is created.
I decided on option 2, as the modules are supposed to be independent of each other and it would have been hard to justify keeping my one client on board if the software really just wasn't suited to them.

-----------

My 4 month contract with my first client is up as of July 1st. I have a meeting set this week to resign them for another 4 month
period. Last contract was for $250/month this one will hopefully be $500/month. (I Do have a second client lined up and will hopefully have more news on that later this month).

-----------

Overall feeling about the project right now is good, I have a lot more confidence in the the software as each module is rolled out. I'm getting great feed back from the customer and they seem to really be excited about each module as they are rolled out. The developers are working well together and in the last 2 months I've really started to see their understanding of what I'm trying to create increase. Seems to be a great work culture which has eased my nerves a little.
 

Locomote

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Its been a productive week:

Bought more hardware for clients to use the software on. Came across two new potential new clients, got their contact details and have emailed them more info. I also have a potential referral from one of my current clients too (Its a great feeling when people start recommending your product/service to others!) I'll try and get more info on them this week.

Development and testing is moving at a really productive pace right now, I want to keep this pace for the last two months of 2017. Feeling pretty positive about the project as a whole right now.

I've also started to look at new potential goals for 2018.
 
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Locomote

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Ok time for a short update:

Haha the last few months feel like I've been working really hard for little or no reward. Just seems to be the way when running your own business sometimes. I'm hoping that the hard yards gained in the last few months will pay dividence down the road.

The software for the most part is finished and working well. Right now the focus is cleaning it up to make it look more professional. Altering text, positioning of logos formatting and layout across the board. Sounds simple but the last 10% seems to never end.

Honestly I've come close to breaking point a number of times, but luckily I've been able to regather and push forward. Sometimes when you're frustrated you have to look back and see just how far you've come.

Next few months will be critical to the softwares longterm success, and I feel I need to find a higher gear to help achieve its longterm success.
 

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Being in the same software boat, just keep pressing forward. Some months are really hard and taxing, some are full of elation. Do what you've got to do to move forward with it!
 

Locomote

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Creating this execution thread is probably one of the best decisions I ever made and over a year since my last post. It's amazing to be able to look back and see where I was a year ago compared to where I am today.

A few weeks before I wrote my last update in October 2018 I felt I had pretty much given up on the project or so I thought, but looking back now I think I almost gave up on backing myself. (If you can't back yourself how do you expect anyone else to back you)

The courses I was putting off (because I thought they were beneath me) were ironically are what galvanized me and the project. They helped me find my target audience, refine my SAAS and bridge the gap between solving the customers initial issue and providing a solution to manage it moving forward.

2019 has been a massive improvement, I have been more structured with my approach to design, managing the developers and keeping close/regular contact with customers.

The compound effect of these have provided better relationships with my customers. Better relationships have garnered higher quality feedback. Better feedback has brought higher level of targeted development to sooth pain points within SAAS. The better the SAAS has become the more it has been used. The more it's used the more it has been valued. As much as it felt the project had spun out of control in 2018, it feels like it spun into control this year.

I'm really looking forward to next year and raising the bar even higher.

@Ravens_Shadow , Thank you for the great advice, you couldn't have been more true and accurate.
Being in the same software boat, just keep pressing forward. Some months are really hard and taxing, some are full of elation. Do what you've got to do to move forward with it!
 

Young-Gun

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Sorry for the long opening post. I was asked by @Young-Gun to start a progress thread on my experiences to date of starting an SaaS business.

I have spent the last 6 month putting plans in place to hopefully start a successful business but the foundation started a little earlier.

2013- The goal was to get 2-3 years with a major corporation, gain experience and save a targeted amount of money.

------
2015- I finished my slowlane job in Dec 2015 once I had saved my targeted amount of money.

------
2016- The goal was to have a successful business of my own by the age of 30.

Early 2016, I spent the first 4 month working on The Foundation and searching for what I wanted to do next. When deciding what I could do to get in the fast-lane I too wanted to navigate away from the industry I was working in (I thought it would be an area where I would be bored). I looked to see what areas I had the most knowledge/experience, I kept coming back to what I was already doing

My knowledge and experience was what I could bring to the table.

  1. It was a major selling point when lining up customers.
  2. When dealing with coders I was the subject matter expert, when the coders had questions or suggestions for the design I would have the ability to make informed decisions without running to the client every two minutes to seek approval/input.

(During this time The Millionaire Fast Lane by MJ DeMarco was recommended to me by a friend of mine on the FLF. It solidified the pathway I wanted to take)


Idea Extraction
May 2016, I met with my first employer who was running something similar. We had a 40 minute conversation about:
  1. How he got started?
  2. What would he change if he could do it all again?

(We would not be competing in the same region so he was happy to share this info, also I think he was a little assuming when it came to my abilities).

He mentioned how the market had begun to change and that customers would soon be looking for another kind of product. (That was it! That was my task to design an SaaS that would meet that need, while others would be spending time adapting their SaaS I could start one from scratch with no mess).

I had figured out the area I could offer the most value in. The same week (by chance) after arriving back to where I was living I spoke with a business owner who mentioned the very same topic and expressed a serious need for it. I scheduled a time that it would be best to discuss the matter further.

The meeting went well they had a second company who would be interested in the SaaS and even offered me investment money. I didn't take them up on the offer at that time because I had money set aside to complete the project myself. This was a major confidence boost.

Coding
I couldn't code so I began my search to find:
  1. What type of code would be best to create the software?
  2. What was the best to scale it?

I spoke with 3 friends who were coders. Based on their advice and some other research ROR (RubyOnRails) was the the correct path. (Books I was reading at this time were "Zero To One" by Peter Thiel and "Don't Make Me Think" by Steve Krug)

Design
June to August sitting at the desk in my room drawing, re-drawing and re-drawing the wireframes by hand.

I was spending 8-9 hours a day designing and re-designing to find the minimum required product needed for the client, creating notes and flowcharts on each section for handover to the developers when the time came. (I knew the more detail I had the better it would be when it came to development. This was a long hard process of trial and error)

Developers
August to November, I had found my developers and created and signed contracts. Contracts were one of the longest items to complete and held up progress for a while. It took 2 months from September to early November to get theses in place. (A lot longer than I had thought and almost gave up on the project). At the same time late 2016 I got side tracked and sucked back into the slowlane. I took a job with a company, it didn't go to plan and wasn't as advertised. I thought I could work on my own project around the hours of work I was there 2.5months when I left.

December, I was now in that awkward stage of paying people and having no product to show, I had to have blind faith that the developers would deliver.

(Its important to note the developers worked part time on the project. This is something I chose because I felt it would work well for me and give me time during the week for testing, redesigning when needed and customer feedback. This may not work for everyone)

------
2017- I have 3 modules of my software delivered and self-tested. I'm about to complete the business's website that offers an interim product/service that will later play into the software on completion. Also it will serve as a point of access to the software for clients.

The next phase is to roll it out to both of the customers at the end of the month for a minimal monthly fee and gain invaluable user feedback.

---------
Again sorry for the long opening post. Its difficult to summarize 6 months of work/process into a single post without sacrificing quality! Next one will be a lot shorter!

Don't apologize for going long! I for one am vitally interested in all the details.

And probably anyone seriously reading a progress thread is thankful for the brain dump.
 

Locomote

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Nice write-up. Have you been looking for additional customers along the way besides the two you had talks with in the beginning?

Hey great question!

Short answer:
  • Yes and no.

Long answer:
  • The previous job I worked gave me access to a wide variety of businesses in a number of industries and at the time was large market research but I only realized it later. (Opportunities are all around us hardest part can be recognizing them)
  • I have kept it to 2 companies because its small and easy to manage/focus while still in the testing and feedback phase. If the first roll out is successful I will add more customers.
  • I have been looking at polar opposite industries to really stress test the software and see how malleable it really is. I have 2 potential clients in mind that will give me this but I haven't approached them yet because its not the right time.
I'm focused on building value right now (one customer, one problem, one solution). When I know the value is there I'll grow the user base.
 
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Locomote

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Its a slow week...

Slow weeks are like the hard yards in football, the 3rd and 1 if you will of the entrepreneurial world. As tempting as it is to throw long again and aim for maximum reward, all I need is that 1 yard get to the next phase to regroup.

This takes something which in the past I haven't been good with... patience.

Patience is something I've really grown to understand during the progression of the project, so much so that I've grown to love the challenge of slow weeks. I've a number side roads all merging into one. If I can get them merged this week it will be a big big step.

Don't underestimate the slow weeks, managed correctly they'll setup the next phase to go fast!!
 

Locomote

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Good progress made last week. The website is now complete and the initial stages of SaaS is linked to it. I'm really happy with how its looking. I wanted to have this finished before I presented the software to either client so that the project would look a little more complete/professional.

I contacted Customer1 today and setup a time to present later this week.

Naturally the "nerves and what if's" have started to set in. What if they don't like it?, what if they change their mind? Definitely a sign that I'm outside the comfort zone right now but thats exactly where I need to be. For better or worse I'll be learning something this week! (action = reaction)
 
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Locomote

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Great job on your first customer! Woo hoo, 1 in a row!

Remember, do things that don't scale. In the beginning you can go above and beyond to land your first customers.

Can't wait to hear about your second customer.


Wow... super inspring keep up the great work.

Congrats on your first customer!

Cheers guys! I appreciate both your comments, they keep the motivation going!
 

LeoistheSun

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How is this going so far? I didn't happen to catch the niche you were in. Congrats btw! What made you not want to presell 3 months in adv?

I couldn't afford the foundation, so I have been Reverse Engineering their process using already successful SaaS in a FB group.
 
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