Lex DeVille
Sweeping Shadows From Dreams
FASTLANE INSIDER
EPIC CONTRIBUTOR
Read Fastlane!
Read Unscripted!
Speedway Pass
@Lex DeVille - per your request, feel free to link to your PayPal and Siteground horror stories.
Gladly!
I used PayPal for nearly 20 years. They recently turned to trash. This was before they threatened to steal $2,500 from user accounts for "misinformation."
In early 2022, PayPal placed multiple holds on my account for unclear reasons. They made me jump through the most insane hoops to get my account unsuspended and to unlock my cash. Shortly after they did it the first time, they did it again with the same client and made me jump through similar hoops.
After that, another client sent a payment for copywriting services. PayPal showed the money as available in my PayPal account and allowed me to withdraw it to my bank. Then something happened with the client's bank and the money didn't finish processing from them to PayPal I guess. PayPal then opened a dispute, demanded I return the money, and billed me a $15 fee for the service. I contacted the client and found out they were not in dispute and that there was an error with their bank. So only PayPal had a problem, and they decided to make it my problem and bill me for it. I returned the money to PayPal and paid the fee. Then I told them to f*ck off and deleted my account. After that I made this video.
I replaced PayPal for client work with HelloBonsai.com.
Siteground web host is another service that has degraded over the past several years. They ditched Cpanel and went with their own internal set up. Their customer service dropped off a cliff. They increased their prices to double the rates of similar services. To top it off, they made simple tasks (like turning off rebills for all domains) hard as hell (by requiring you individually turn off rebills for each domain one by one and by clicking through multiple pages to do so each time). When you have hundreds of domains... it's a problem.
Earlier this year I took my domain names and moved them to Namecheap for way less.
This morning, Siteground billed me for a domain I didn't want to renew. I asked for a refund. They've processed refunds for accidental renewals in the past. This time they said no. Can't do it. I said fine... My hosting is set to renew next month for another $320, so I'll take my hosting elsewhere.
Over the past 8 years, I've paid out tens of thousands of dollars to Siteground for services. But they were willing to lose a customer for just $17.99. So now I've officially moved to ChemiCloud.com and will never use Siteground again.
I'm tired of these shitty companies treating their customers like crap. I'm done with it. From now on I'll vote with my money and move my entire business elsewhere.
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