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  1. LPPC

    HOT TOPIC Competitor left bad review on my product - guidance appreciated

    So another 3rd negative review has been placed, again what has been written is clearly a reaction by him/her. @biophase You asked me whether the review I left from him was traceable back to me. It isn't. Would you still advise me to remove the review I left for him, hoping that he will stop? I...
  2. LPPC

    HOT TOPIC Competitor left bad review on my product - guidance appreciated

    It's a very ego-centered thing this competition, I don't like it at all. Doesn't contribute to peace (in my mind). It brings negativity when done in a bad (dirty) way.
  3. LPPC

    HOT TOPIC Competitor left bad review on my product - guidance appreciated

    Why repeat yourself with the same sentence about it being childish? I think your opinion on that is not valid since this was not about taking revenge, this was about evening the playing field. Anyways, you advice on not bashing the competitor is very good and I put it in my notes. I haven't...
  4. LPPC

    HOT TOPIC Competitor left bad review on my product - guidance appreciated

    One of the reasons is that the review says that the nail drill vibrates so bad that it ''blocks their view''. I am 100% sure that one of the major strengths of this product is that it doesn't vibrate at all. I carefully selected it on that. Isn't it all too much of a coincidence that 2 negative...
  5. LPPC

    HOT TOPIC Competitor left bad review on my product - guidance appreciated

    This is helpful and makes sense indeed. Didn't think of it this way. I contacted Amazon and they will investigate whether they can remove the review. Can't remember whether I told them that I suspected seller X. If they punish him, then he will take revenge as he has shown. I'm f*cked either...
  6. LPPC

    HOT TOPIC Competitor left bad review on my product - guidance appreciated

    @Lyinx, @biophase , @Xeon I have a strong feeling you guys didn't read the openingspost carefully. Competitor left a negative review on my page, then i left a review on his page and now he posts another review on my page. Doesn't that tell you that the first review was indeed from him?? If he...
  7. LPPC

    HOT TOPIC Competitor left bad review on my product - guidance appreciated

    First of all, thanks to everyone for their input. I left a 3-star review, because I was not sure it was him/her. Now today, I am 100% sure it was him, because he left a second review of 1 star (3 days after I left the review) and completely destroying the product and saying at least 1 thing...
  8. LPPC

    HOT TOPIC Competitor left bad review on my product - guidance appreciated

    I always do pre-shipment inspection by SGS before shipping the goods overseas. Never had a single report saying that a unit has loose electric plug or something. Sometimes the goods are defective yes, this seems inevitable. This however does not say whether the quality of the product is bad. I...
  9. LPPC

    HOT TOPIC Competitor left bad review on my product - guidance appreciated

    @gryfny @Martin.G As stated in the OP, I have multiple reasons to think this. Of course I can never be sure. The reasons are: 1) I reached out to the customer and offered a new unit and she hasn't responded to this email. She hasn't even returned it. If someone really finds a problem with the...
  10. LPPC

    HOT TOPIC Competitor left bad review on my product - guidance appreciated

    Hello people, Yesterday and today have been emotionally difficult, a combination of disappointment and anger. I've been working hard on building this product (electric nail drill) on Amazon and yesterday I got a 2-star review saying: ''The electric plug is loose, has been like this from the...
  11. LPPC

    GOLD! Sharing my lifetime experience in export/import. Product sourcing specialist.

    Hello Walter. That sounds great, looking forward to the revision. With the current shipment I mean suppliers yes, I might have them arrange shipment for me. Meaning that I pay the supplier the shipping cost and they arrange the shipping. About the DAP, I see. Yes indeed so far the DAP air...
  12. LPPC

    GOLD! Sharing my lifetime experience in export/import. Product sourcing specialist.

    Thank you for the prompt response. I was actually talking about shipping via sea or rail via my forwarder, not via air. Would you say DDU or DAP is okay here as long as they state all costs are included up to my door except for VAT and customs duty? It is all very confusing, last time I read...
  13. LPPC

    GOLD! Sharing my lifetime experience in export/import. Product sourcing specialist.

    Hello Walter. If the supplier arranges shipping via sea or railway for you, is it ok then to choose DDU/DAP or is that too much risk and DDP is the only way to go? Thank you.
  14. LPPC

    GOLD! Sharing my lifetime experience in export/import. Product sourcing specialist.

    That is indeed way too much risk. Thank you Walter. DDP is the way to go then.
  15. LPPC

    GOLD! Sharing my lifetime experience in export/import. Product sourcing specialist.

    Thank you for the detailed explanation. So DAP means in the case of air shipment, that the responsibility goes to the buyer the moment they unload it from the airplane at the airport? Or does it go to the buyer when the mail man hands the package over to you? If the second, then customs...
  16. LPPC

    GOLD! Sharing my lifetime experience in export/import. Product sourcing specialist.

    Hello Walter, I hope you are doing well. I have a question regarding DAP vs DDP Air Express/Courier shipments. What risk is there for the buyer if he or she chooses DAP Air Courier instead of DDP? Is it possible that extra costs will be involved for the buyer if customs clearance takes too...
  17. LPPC

    Buy less inventory? Corona virus

    Hi all, Since the past few weeks I have experienced a huge dip in my sales for this novelty tablelamp I'm selling (fully functional as a tablelamp). This might be because of the Coronavirus. Currently my order is being manufactured in China and I am afraid that I ordered way too much (sea...
  18. LPPC

    OFF-TOPIC Never let a good crisis go to waste

    I am really curious to why you think it is good to stock up on things like electronics. Currently tablelamps are being manufacturer for us in China and I am afraid that I ordered too much. The economy will go down I think and people will buy less. Why would it be a good idea then to order more?
  19. LPPC

    Thank you card (Amazon)

    That is true indeed, I thought you were talking about the thank you cards. Thank you for your response!
  20. LPPC

    GOLD! Sharing my lifetime experience in export/import. Product sourcing specialist.

    Thank you for your elaborate response. If I understand correctly in your opinion only pre-shipment inspection is sufficient in this case (during-production inspection is not).
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