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Thread: Bought vBulletin, Hosting, then hit a roadblock..

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    (9) Cadillac CoMp1eX's Avatar
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    Default Bought vBulletin, Hosting, then hit a roadblock..

    Hi, I decided to take action and buy vBulletin so I wouldn't wait any longer getting my forum started.

    I know some html, but never got to uploading an actual site. I just bought hosting at hostgator as well.

    I've read tutorials, but just can't grasp it . Can someone lend a hand?



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    (3) Lamborghini LightHouse's Avatar
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    Default Re: Bought vBulletin, Hosting, then hit a roadblock..

    Why don't you post the questions and road blocks you are having and we can walk you through it.

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    (9) Cadillac CoMp1eX's Avatar
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    Default Re: Bought vBulletin, Hosting, then hit a roadblock..

    Ok, I'm pretty sure I went through the basic process right.

    Then when it came time to install the script by entering /install/install.php behind the site address it says "error 404 - page was not found".

    So I must of missed something.. I might just have to give both companies a call tomorrow.

    By chance, would anyone know what the problem could be?


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    (3) Lamborghini mtnman's Avatar
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    Default Re: Bought vBulletin, Hosting, then hit a roadblock..

    You're not being anywhere near specific enough. If your page is not found, you could have issues with where you placed your files on your server, your hosting, and your domain.

    The best thing for you to do is log in to your VB account on vbulletin.com and open a support ticket.

    Then go to vBulletin Community Forum - Powered by vBulletin and find the correct category for whatever version you have. Search the forum for the issues you're having, and if you can't find exactly what you need, register and start a new post.

    You can also go to vBulletin.org Forum.

    With proper address, you should have your answer and any additional info you need within the hour.

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    (3) Lamborghini LightHouse's Avatar
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    Default Re: Bought vBulletin, Hosting, then hit a roadblock..

    did you install "/install/install.php" in the root directory or /forum or something?

    ex:

    If the forum is the main site it would be www.mysite.com/install/install.php

    but if its secondary and you installed it that way it would be www.mysite.com/forum/install/install.php

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    Default Re: Bought vBulletin, Hosting, then hit a roadblock..

    How long have you had the site hosted? It does take some time to propogate and may take 1-2 days to work correctly.

    That said, tell us more about your issue!

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    (9) Cadillac CoMp1eX's Avatar
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    Default Re: Bought vBulletin, Hosting, then hit a roadblock..

    I've had the site hosted for a few weeks, but just started trying to install the forum a couple days ago.

    It's my first time uploading a site/forum so that's why I can't go further into detail. Since I really have no idea what's wrong.

    I thought it would be easy for me!

    Thanks for replying to my post and trying to help.

    I will contact both hostgator and vbulletin asap and see if they can get it solved. I'll let you all know how it goes...


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    Default Re: Bought vBulletin, Hosting, then hit a roadblock..

    PM me the site if you don't mind...I can get this fixed for you

  9. #9
    Chillaxin
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    Default Re: Bought vBulletin, Hosting, then hit a roadblock..

    sounds like a simple mapping problem ... you've uploaded the files to the wrong location and aren't addressing it correctly via the web. Check to make sure you are uploading to the root location designated by your host company.
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    (7) Lexus slim_jim's Avatar
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    Default Re: Bought vBulletin, Hosting, then hit a roadblock..

    Yeah, what MJ said

    or a path you might set in your config file.

    HTH

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