Thread: PayPal taking back money

Have you talked to Paypal about this-- NICELY?

What did they say?

What proof do you have that

1. The buyer rec'd the item, and

2. That it was brand new?

(not challenging you, Joey-- I just figure these are the logical q's Paypal is gonna ask)

-Russ H.

I only use paypal when I have to because I don't trust them. But for starters I would never hook it up to your bank account. Hook paypal up to your Amex. Or make a seperate bank account with like $1 in it so their is nothing for them to take.

I know people who have been screwed over by paypal and ebay and Amex took their side and did a chargeback on paypal.

On time I bought 6 pallets of stuff from a bulk seller on Ebay and paid with Paypal. The pallets showed up, and they were each only stacked maybe 1 foot high. I felt like I had been taken advantage of, so I asked the buyer to grant me a partial refund of the $2000 I paid him, or provide me more merchandise. I never heard from the guy, so I went to Paypal. Over a year later, I found my account credited with $2000 from this transacation, and without a note or anything from Paypal regarding the matter.

As an Ebay seller of over 10,000 transactions -- I've probably had atleast 100 cases where a customer complained to Paypal well beyond 30 days from the transaction date about being dissatisfied. Paypal has credited their account every single time WITHOUT even requiring that the customer return the product to me. This doesn't hurt me so bad selling $20 novelty items -- but if I was selling Diamonds or products worth $100+ each - I would be LIVID.....

Weird business practices to say the least....

Cheers,

- Hakrjak

If true, sounds like room for competition to me.

Unfortunately, this is the way these transactions work these days. Even with a merchant credit card account the stories are the same. Credit card companies protect the consumers alot more than the sellers. It is this way because a cc company or paypal needs consumers to feel comfortable using paypal or a credit card to make money.

My experience is if you send the package with tracking and requiring a signature, they cant say it was never delivered because you have proof.

Second take as many pictures as possible of what you are selling. They cant say its wrong if you said im selling whats pictures, and they signed it when it came in saying it was the right item. Just make a disclaimer on the box to say, Do not sign unless item is as received.

Ive never had much problems with paypal. I feel they charge way to much, being owned by EBAY and all. Its a big hassle, but make sure you can prove you are right every time.