What Employee Roles Have You Hired For Your Business?

[Growth & Learn]

I know many of us are in different businesses but I've aways found it beneficial to learn from ALL types of businesses.

As 1 of my businesses is growing I'm realizing that I need to learn more about organizational structure and scaling strategy through bringing on key players.

So, for those that started off as solopreneurs or those that started with a small team and then scaled upward. What roles did you hire and why?

 

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[Get Right]

I wrote a post about this, hope it helps - Employee Organization

 

[Growth & Learn]

Very helpful! How did you go about designing your structure? That's the part I'm most confused about. I need help and I could use help in lots of different areas.

As you mentioned in that post..it helps to know which employee roles to hire in order. We have admin support and some product production support but I'm not sure which positions to hire next.

I hold so many roles in this business that it's hard to see the next step in terms of which positions to bring in.

 

[ZCP]

Check out E-Myth Revisited by Gerber

 

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[Growth & Learn]

Check out E-Myth Revisited by Gerber

I actually read it. Good book and great theory. Felt like it was only step 1 for me though. Looking for step 2 now so to speak...

 

[theag]

This is a good article series too, a bit more practical and probably good suited for a solopreneur looking to grow.

http://www.oooff.com/php-affiliate-...e-with-a-throughput-management-system-1-of-3/
http://www.oooff.com/php-affiliate-...e-with-a-throughput-management-system-2-of-3/
http://www.oooff.com/php-affiliate-...e-with-a-throughput-management-system-3-of-3/

At the core it comes down to identifying your lower value activies (e.g. manufacturing, fulfillment, 1st level support, accounting etc), systemizing them, and then either hiring people to do them (no personal experience yet, because PITA) or outsource them to a specialist company (which I do), so you can focus on your high level activities (sales, marketing & business development).

 

[Growth & Learn]

I should clarify that I have brought in many contractors to do some of the work based off e-myth strategy.. It does save me some time but in essence I've also created even more work for myself because I have to manage them.

 

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[Growth & Learn]

This is a good article series too, a bit more practical and probably good suited for a solopreneur looking to grow.

http://www.oooff.com/php-affiliate-...e-with-a-throughput-management-system-1-of-3/
http://www.oooff.com/php-affiliate-...e-with-a-throughput-management-system-2-of-3/
http://www.oooff.com/php-affiliate-...e-with-a-throughput-management-system-3-of-3/

At the core it comes down to identifying your lower value activies (e.g. manufacturing, fulfillment, 1st level support, accounting etc), systemizing them, and then either hiring people to do them (no personal experience yet, because PITA) or outsource them to a specialist company (which I do), so you can focus on your high level activities (sales, marketing & business development).

Thanks! Looking forward to reading those. So, are you also the supervisor/manager for the lower roles now that you mentioned..or have you found a solution for that?

 

[Aidan]

This is a good article series too, a bit more practical and probably good suited for a solopreneur looking to grow.

http://www.oooff.com/php-affiliate-...e-with-a-throughput-management-system-1-of-3/
http://www.oooff.com/php-affiliate-...e-with-a-throughput-management-system-2-of-3/
http://www.oooff.com/php-affiliate-...e-with-a-throughput-management-system-3-of-3/

At the core it comes down to identifying your lower value activies (e.g. manufacturing, fulfillment, 1st level support, accounting etc), systemizing them, and then either hiring people to do them (no personal experience yet, because PITA) or outsource them to a specialist company (which I do), so you can focus on your high level activities (sales, marketing & business development).

Good Article; thanks for posting. The grammar is atrocious though lol.

 

[ZCP]

http://en.wikipedia.org/wiki/Organizational_structure
Go to each type and there will be a chart. For example
http://en.wikipedia.org/wiki/Matrix_management

 

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[theag]

Thanks! Looking forward to reading those. So, are you also the supervisor/manager for the lower roles now that you mentioned..or have you found a solution for that?

95% of my business is either automated through pretty eleborate server scripts that I wrote myself or outsourced to specialized companies like I mentioned (mainly manufacturing, fulfillment and accounting). The processes for the outsourced activities are all set, so theres not much to monitor for me. Basically I press my custom "fulfill orders" button twice a week and pay the invoice 3-4 days later.

Right now I spend an hour a day on customer support (which I will also outsource eventually) and a few minutes checking ad performance. Once a week I take about an hour to create new FB ads. The rest of my time is spent working on new products and marketing ideas.

 

[Dami-B]

95% of my business is either automated through pretty eleborate server scripts that I wrote myself or outsourced to specialized companies like I mentioned (mainly manufacturing, fulfillment and accounting). The processes for the outsourced activities are all set, so theres not much to monitor for me. Basically I press my custom "fulfill orders" button twice a week and pay the invoice 3-4 days later.

Right now I spend an hour a day on customer support (which I will also outsource eventually) and a few minutes checking ad performance. Once a week I take about an hour to create new FB ads. The rest of my time is spent working on new products and marketing ideas.

Hey theag, thanks for the response. Do you rely solely on FB Ads foor your online marketing or you also dabble in Adwords? And which have you found to be more effective. My products are very interactive in nature with my customers so I prefer FB Ads simply for that reason

 

[theag]

Hey theag, thanks for the response. Do you rely solely on FB Ads foor your online marketing or you also dabble in Adwords? And which have you found to be more effective. My products are very interactive in nature with my customers so I prefer FB Ads simply for that reason

FB only right now and some Adwords retargeting. People dont search for my products, so Adwords Search isnt an option. Will use GDN in the future for content promotion.

 

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[Growth & Learn]

95% of my business is either automated through pretty eleborate server scripts that I wrote myself or outsourced to specialized companies like I mentioned (mainly manufacturing, fulfillment and accounting). The processes for the outsourced activities are all set, so theres not much to monitor for me. Basically I press my custom "fulfill orders" button twice a week and pay the invoice 3-4 days later.

Right now I spend an hour a day on customer support (which I will also outsource eventually) and a few minutes checking ad performance. Once a week I take about an hour to create new FB ads. The rest of my time is spent working on new products and marketing ideas.

Are you creating your own products or are you just skillfully marketing preexisting products?

 

[theag]

I sell my own stuff.