Ajtothec
New Contributor
User Power
Value/Post Ratio
28%
- May 30, 2015
- 50
- 14
- 37
Hey guys,
I'm afraid nobody was able to help me with this one so far. I'd appreciate any advice or thoughts from you guys. (Fingers crossed).
Here's the situation:
I'm running a couple of informational sites that function as niche brands that try to be an authority in this niche. So basically the visitor is interested in this niche, searching for information where he can buy XY, what the dangers/advantages are, what providers there are for certain services, etc.
I want to add more value with a personal assistant that is chatting with visitors. My problem is that even though we use a personal approach like "Hello, my name is Andy and I'm your personal assistant today. If you need any help with XY in the United States, let me know" the response rate is very low. I can't tell if they don't want to get bothered and just browse or if they think we're just a bot or whatever. We could help them 99% of the time and delivering more precise information even faster.
Is anyone doing this already here and may have some experience? Any thoughts about approaching them differently? Anything is appreciated.
Thanks,
AJ
I'm afraid nobody was able to help me with this one so far. I'd appreciate any advice or thoughts from you guys. (Fingers crossed).
Here's the situation:
I'm running a couple of informational sites that function as niche brands that try to be an authority in this niche. So basically the visitor is interested in this niche, searching for information where he can buy XY, what the dangers/advantages are, what providers there are for certain services, etc.
I want to add more value with a personal assistant that is chatting with visitors. My problem is that even though we use a personal approach like "Hello, my name is Andy and I'm your personal assistant today. If you need any help with XY in the United States, let me know" the response rate is very low. I can't tell if they don't want to get bothered and just browse or if they think we're just a bot or whatever. We could help them 99% of the time and delivering more precise information even faster.
Is anyone doing this already here and may have some experience? Any thoughts about approaching them differently? Anything is appreciated.
Thanks,
AJ
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