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Amazon China - Registered Freight Forwarding Entity: Why Innovation is Essential to Success

TKDTyler

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Last week, Amazon China registered to become a licensed ocean freight forwarder. The goal being to provide Chinese manufacturers with direct shipping from the factory to FBA facilities to be distributed via FBA.

What does this mean for everybody else?

Shit just got real.


The barrier to entry to selling on Amazon, and any other ecommerce platform just became increasingly difficult and more expensive.

Competition will be priced out

For those that are unaware, the majority of importers on Amazon follows a generic process taught in many courses which sources products via Alibaba, DHGate, and Aliexpress, ship items to the importer for prepping, and then ship to FBA for distribution. They have always served as the middle men in terms of providing Chinese manufacturers with a route to Amazon (whether they aware of it or not).

In the recent years, manufacturers began discovering that they can sell on Amazon directly. One of the advantages of importing was accessibility to FBA, which provided shipping times and costs unavailable to manufacturers. Now that they have direct access, this advantage turns into a necessity rather than a luxury.

Freight Shipping costs will be subsidized by Amazon. While these services may be available to importers, shipping directly from the factory to Amazon becomes more riskier than ever before. Once manufacturers are able to directly learn sales volume on Amazon for a particular product, there is nothing stopping them from shipping directly to FBA using Amazon services.

Importers now compete against lower product pricing, lower shipping costs direct to FBA, and an essentially unlimited supply of products.

Amazon is slowly running their competitors out of business - Brand building is necessary

With the inclusion of subsidized freight forwarding, ecommerce stores will be unable to compete on pricing and will be ran out of business until Amazon is the only ecommerce store for generic products. Essentially the Walmart of the internet with the ability to provide quality products in addition to the generic listings

Control is one of the pillars of Fastlane, and anybody getting into Amazon FBA/Ebay should have an end goal of diversifying their revenue streams to other sources than Ebay and Amazon. @Ecom man recently migrated from selling solely on eBay to solely on his own website and is able to not only maintain control, but demand higher pricing due to his diligence in building his brands and their product lines. While eBay and Amazon are terrific vehicles for traffic, the lack of control coupled with the kinds of buyers they attract are not always the greatest for business and margins.

Compete Against the Big Man Upstairs

As Amazon moves towards working directly with manufacturers, I have no doubt that there will be teams specifically designed for creating content and listings for these clients. Amazon, in their infinite (data mined) wisdom, understands the gold mine they have on their hands and will do everything possible to accelerate their growth.

What can Amazon assist with?
  • Optimized Product Listings based on Amazon Analytics
  • Low cost AmazonPPC + Manufacturer product ranking
  • Vendor/Manufacturer Accounts with associated benefits
  • Distribution AND Returns
  • Volume Discounts
  • Customer Service
Many of these tools are not available to normal amazon seller accounts. These are all possibilities that may be available to manufacturers. While these may or may not happen, Amazon support coupled with manufacturer pricing will make it tough for any competition to penetrate the market without additional innovation or value.

Red Pill or Blue Pill?

With Amazon moving towards cutting out the middle man, Chinese manufacturers will cannibalize all sales until there are only two kinds of products left:

1. Generic Products directly from the manufacturer priced cheaper than what importers could ever get the product to FBA for.

2. Genuinely innovative products. These are the products we should be focusing on as importers by examining at existing generic products and significantly improving each in every aspect possible. @Vigilante and @biophase have provided a ton of content on this topic in particular and do an amazing job on providing value on these platforms.

Fortunately, Amazon still values its customers above all else which means that the Chinese manufacturers will be bound to the same ToS as all other amazon sellers. Low quality products will get the boot, and account suspensions will become abundant if products are not up to Amazon and customer standards.

The Flip Side - Higher Prices Demand Higher Value

If we can't compete on price, we must provide value equivalent to our asking price. Take a look at luxury brands vs generic brands. What is the difference? The whole experience.
  • Their products bleed quality. Packaging to the smallest details.
  • Service is phenomenal.
  • A++ Customer Services is essential.
  • Like Amazon, they also value their customers above everything else.
These brands understand that they will never gain the business of those looking for the greatest deal. They maintain their margins for customers who value the experience they provide and deliver beyond expectations.

In the end, the manufacturers will take a large percentage of sales, but in the process, they will also drive competition out of the market due to sellers lack of innovation. Those who are able to differentiate and provide immense value to the customer will be in a position where the lack of competition and quality products will justify their higher margins and will ultimately allow for a healthier, more profitable business.
 
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TTG SS

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This is why it is so important to have unique products to your brand. Generic stuff might have/still be a quick money grab, but that is soon going away; anyone can buy some generic stuff and slap it for sale on Amazon. You aren't really providing any value and are just competing on price.

Kind of OT, but what is to really stop a manufacture in China from stealing your custom products and selling them as their own? Is that something you guys are worried about?
 

Madhu

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Great post. So it looks like FBA isn't no longer the get rich quick scheme that some courses make it out to be.
 
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TKDTyler

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Kind of OT, but what is to really stop a manufacture in China from stealing your custom products and selling them as their own? Is that something you guys are worried about?

This will certainly be an issue people will need to figure out. Keeping the fact that you are sourcing to Amazon private is the first step.

Second step is to make it hard for manufacturers to actually create your product without investing their own time and money into it. Look at Apple for example. The way they have their manufacturing set up is to have various parts of products produced and assembled in different factories. You can also create your molds with your logo built in. Purchasing your units not under your seller name and having your own website in conjunction with Amazon so they can't just look you up and assume it's 100% Amazon traffic.

There's a lot of smart people around here. I'm sure we will figure out something
 

TKDTyler

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Great post. Marked notable. Speed+
Thanks!

I'm curious, with Amazon moving into freight forwarding, how do you see this affecting your business specifically? Are you going to have to change anything with your products/process or have you structured your business to withstand this change? Maybe @biophase could chime in here as well?
 
Last edited:

jazb

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It was always going to happen. China will eventually cut the middle man out and destroy thousands of business owners. funny though, if the situation was reversed, their government would step in and slap a tax on it. venturing into politics their so i won't bother.

I think customer service will help, but not a lot...

There isn't really much you can do if you make your living off amazon and the manufacturer starts to cut you out.
 
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Shades

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Its disruptive. So many on Amazon really got started, or still do retail arbitrage on FBA. But retail arbitrage is quickly nearing death. A percentage of those people then got in to importing their own products from China. And now that seems ready to change for the worst. How many will be able to adapt and survive? Im guessing not very many of the "follow the guru guide" types. Should be interesting to watch.
 

TKDTyler

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It was always going to happen. China will eventually cut the middle man out and destroy thousands of business owners. funny though, if the situation was reversed, their government would step in and slap a tax on it. venturing into politics their so i won't bother.

I think customer service will help, but not a lot...

There isn't really much you can do if you make your living off amazon and the manufacturer starts to cut you out.
There is still a lot that we as sellers understand much more than our Chinese counterparts. Marketing, how bsr works, email lists, customer retention, customer service.

The fact is that we understand our audience better than they ever will and know what changes are necessary in order to command higher than minimum prices.

I believe that is where Amazin businesses will thrive. Gone are the days where you can import, list, and sell all your stock for profit.
 

TKDTyler

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Its disruptive. So many on Amazon really got started, or still do retail arbitrage on FBA. But retail arbitrage is quickly nearing death. A percentage of those people then got in to importing their own products from China. And now that seems ready to change for the worst. How many will be able to adapt and survive? Im guessing not very many of the "follow the guru guide" types. Should be interesting to watch.

It will separate the imitators from the originators for sure. There will be much higher quality products/listings coming out of importers thus raising the bar for domestic businesses. Cheap products will always be in demand (I.e. Walmart), but there is a huge market for people who will pay 2x prices for something that is more aesthetically pleasing, made of better materials, or solves a problem in a better way than their counterparts.
 
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exclusives88

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Don't you think there is an opportunity here for someone in the US to help manufactures in China sell directly on Amazon? I can see someone easily marketing to Chinese manufacture on how they can tap the B2C market.
 

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Don't you think there is an opportunity here for someone in the US to help manufactures in China sell directly on Amazon? I can see someone easily marketing to Chinese manufacture on how they can tap the B2C market.
I've been wondering the same thing for a while. I think knowing the Chinese language would be VERY advantageous if you were to do something like this. I actually wonder how long it would take to learn...
 

juan917

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Never got into ecommerce. Looks like its too late now to do so :sorry:
 
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Monique

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Last week, Amazon China registered to become a licensed ocean freight forwarder. The goal being to provide Chinese manufacturers with direct shipping from the factory to FBA facilities to be distributed via FBA.

What does this mean for everybody else?

Shit just got real.


The barrier to entry to selling on Amazon, and any other ecommerce platform just became increasingly difficult and more expensive.

Competition will be priced out

For those that are unaware, the majority of importers on Amazon follows a generic process taught in many courses which sources products via Alibaba, DHGate, and Aliexpress, ship items to the importer for prepping, and then ship to FBA for distribution. They have always served as the middle men in terms of providing Chinese manufacturers with a route to Amazon (whether they aware of it or not).

In the recent years, manufacturers began discovering that they can sell on Amazon directly. One of the advantages of importing was accessibility to FBA, which provided shipping times and costs unavailable to manufacturers. Now that they have direct access, this advantage turns into a necessity rather than a luxury.

Freight Shipping costs will be subsidized by Amazon. While these services may be available to importers, shipping directly from the factory to Amazon becomes more riskier than ever before. Once manufacturers are able to directly learn sales volume on Amazon for a particular product, there is nothing stopping them from shipping directly to FBA using Amazon services.

Importers now compete against lower product pricing, lower shipping costs direct to FBA, and an essentially unlimited supply of products.

Amazon is slowly running their competitors out of business - Brand building is necessary

With the inclusion of subsidized freight forwarding, ecommerce stores will be unable to compete on pricing and will be ran out of business until Amazon is the only ecommerce store for generic products. Essentially the Walmart of the internet with the ability to provide quality products in addition to the generic listings

Control is one of the pillars of Fastlane, and anybody getting into Amazon FBA/Ebay should have an end goal of diversifying their revenue streams to other sources than Ebay and Amazon. @Ecom man recently migrated from selling solely on eBay to solely on his own website and is able to not only maintain control, but demand higher pricing due to his diligence in building his brands and their product lines. While eBay and Amazon are terrific vehicles for traffic, the lack of control coupled with the kinds of buyers they attract are not always the greatest for business and margins.

Compete Against the Big Man Upstairs

As Amazon moves towards working directly with manufacturers, I have no doubt that there will be teams specifically designed for creating content and listings for these clients. Amazon, in their infinite (data mined) wisdom, understands the gold mine they have on their hands and will do everything possible to accelerate their growth.

What can Amazon assist with?
  • Optimized Product Listings based on Amazon Analytics
  • Low cost AmazonPPC + Manufacturer product ranking
  • Vendor/Manufacturer Accounts with associated benefits
  • Distribution AND Returns
  • Volume Discounts
  • Customer Service
Many of these tools are not available to normal amazon seller accounts. These are all possibilities that may be available to manufacturers. While these may or may not happen, Amazon support coupled with manufacturer pricing will make it tough for any competition to penetrate the market without additional innovation or value.

Red Pill or Blue Pill?

With Amazon moving towards cutting out the middle man, Chinese manufacturers will cannibalize all sales until there are only two kinds of products left:

1. Generic Products directly from the manufacturer priced cheaper than what importers could ever get the product to FBA for.

2. Genuinely innovative products. These are the products we should be focusing on as importers by examining at existing generic products and significantly improving each in every aspect possible. @Vigilante and @biophase have provided a ton of content on this topic in particular and do an amazing job on providing value on these platforms.

Fortunately, Amazon still values its customers above all else which means that the Chinese manufacturers will be bound to the same ToS as all other amazon sellers. Low quality products will get the boot, and account suspensions will become abundant if products are not up to Amazon and customer standards.

The Flip Side - Higher Prices Demand Higher Value

If we can't compete on price, we must provide value equivalent to our asking price. Take a look at luxury brands vs generic brands. What is the difference? The whole experience.
  • Their products bleed quality. Packaging to the smallest details.
  • Service is phenomenal.
  • A++ Customer Services is essential.
  • Like Amazon, they also value their customers above everything else.
These brands understand that they will never gain the business of those looking for the greatest deal. They maintain their margins for customers who value the experience they provide and deliver beyond expectations.

In the end, the manufacturers will take a large percentage of sales, but in the process, they will also drive competition out of the market due to sellers lack of innovation. Those who are able to differentiate and provide immense value to the customer will be in a position where the lack of competition and quality products will justify their higher margins and will ultimately allow for a healthier, more profitable business.


This also explains why Alibaba is no longer allowing sellers that are free members to communicate with buyers.
 

Walter Hay

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This also explains why Alibaba is no longer allowing sellers that are free members to communicate with buyers.
The main reason why is that Alibaba make a fortune out of selling their status badges. Just look at the listings and see how few unverified vendors are listed.

I have been a registered seller for many years, just to get all the inside information. I have never listed anything for sale, but I am constantly bombarded with emails urging me to upgrade my free listing. The incentives being pushed are:
  • Vastly more inquiries.
  • More listings allowed.
  • Buyers trust verified members, and they trust Gold members even more.
Now for just $699 I can convince buyers that they can trust me, and many more will come to my listings. I don't have any, but if I did I would probably join the hundreds of thousands of new Gold members.

Walter
 
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Vigilante

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I've been wondering the same thing for a while. I think knowing the Chinese language would be VERY advantageous if you were to do something like this. I actually wonder how long it would take to learn...
You can hire a language expert in 24 hours to work for you
 

Walter Hay

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You can hire a language expert in 24 hours to work for you
I don't speak Chinese, although as a result of my numerous visits to China I have picked up a few useful words and phrases. For serious business I rely on my Chinese friends both in China and here.

Young children can easily learn Chinese as a second language but adults find it very difficult, just as Chinese adults struggle with English.

If you don't have Chinese friends, I suggest you adopt Vigilante's advice.

Walter
 

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Don't you think there is an opportunity here for someone in the US to help manufactures in China sell directly on Amazon? I can see someone easily marketing to Chinese manufacture on how they can tap the B2C market.

Actually, I'm doing this for the moment for a Chinese manufacturer.

They want to launch their products in the west, but there are many things they don't know. For example Google is still banned in China. Because of this, I brought them knowledge about some apps, completely unknown by them.
 

Walter Hay

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The main reason why is that Alibaba make a fortune out of selling their status badges. Just look at the listings and see how few unverified vendors are listed.

I have been a registered seller for many years, just to get all the inside information. I have never listed anything for sale, but I am constantly bombarded with emails urging me to upgrade my free listing. The incentives being pushed are:
  • Vastly more inquiries.
  • More listings allowed.
  • Buyers trust verified members, and they trust Gold members even more.
Now for just $699 I can convince buyers that they can trust me, and many more will come to my listings. I don't have any, but if I did I would probably join the hundreds of thousands of new Gold members.

Walter
For an update on this subject see my post Sharing my lifetime experience in export/import. Product sourcing specialist. It deals more comprehensively with the issue raised by @Monique who posted above: "This also explains why Alibaba is no longer allowing sellers that are free members to communicate with buyers."

Walter
 
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Walter Hay

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Don't you think there is an opportunity here for someone in the US to help manufactures in China sell directly on Amazon? I can see someone easily marketing to Chinese manufacture on how they can tap the B2C market.
There sure is an opportunity here for someone in the US to help manufactures in China sell directly on Amazon. The problem is that Amazon are already doing it. They are providing help far more than they give to local sellers. See this article: https://www.internetretailer.com/2015/12/09/amazon-helps-chinese-merchants-double-sales-amazon-sites

Walter
 
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Hey @TKDTyler thanks for posting this up!

I have some considerations/questions about the differentiation for us to ponder. I agree you've got to build a brand with loyal customers, expectations, and service.

However, think about these:

1. If you're differentiating, the product that comes to you differentiated is from China. That is, unless you're deciding to use a different country. What's to stop them from just selling your customized product in the Amazon market through their own brand?

2. I believe it's important to look outside China for differentiated products that do not yet have the green light for direct-to-AZ wholesale. This should buy a bit more time for you to go in, define the market, and build your brand, or perhaps build a salable asset on AZ platform.

Ultimately, I think it'll be positive for hard-working people looking to create valuable physical product brands and needing to innovate, (i.e. getting different pieces of the product made by different suppliers, branding the molds, putting all together yourself, or selling in different ways)

Check out Ezra's video/podcast on the subject with other E-commerce authorities here, it helped me out:

https://smartmarketer.com/how-to-succeed-on-amazon/

Thoughts?
 
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Longinus

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Actually, I'm doing this for the moment for a Chinese manufacturer.

They want to launch their products in the west, but there are many things they don't know. For example Google is still banned in China. Because of this, I brought them knowledge about some apps, completely unknown by them.

I got PM'ed about this, I thought to share this.

I got by accident in contact with a Chinese supplier while searching for a company to get my own branded products. They don't want to do OEM, actually they are one of the biggest and most growing Chinese companies in their niche. It's a very saturated niche, but promising as well. Their product is ten times better than most, but not high end.

Currently it's quite messed up. I tried to sell their products on Amazon FBA, but they already sold it to other Chinese companies. So right now I'm competing against other companies with the same product.

Same for Europe, with all taxes and VAT, for the moment I can't compete against the Chinese dealers.

Anyway, the guy I'm in contact with said it will be organized soon and promises me FBA monopoly. We'll see.

If you want to do this, keep this in mind:

- Try to get very good conditions and get them on paper.
- Define your market, do not allow other sellers.
- Be kind, expect nothing. I built up a very good relation with the guy in charge, it's what keeps this cooperation straight.
- Just focus on helping them to sell their products in the West. Be fair to them and honest. They know everything from me, for how much I sell, how much profit I make, etc.
- Find a product where you believe in and go for it. If it doesn't work, you will learn a lot without any profit. If it works, you will raise with that company and you will be rewarded. Right now I'm in the first stage.

Is it fastlane?
Is it the right choice?
Will I be rich soon?

Probably not. But it's a good learning school. I've learned in two months:

- To deal with Amazon FBA and it's incapable support.
- Customs for USA and Europe.
- Making a website with Wordpress.
- Dealing with Chinese people.
- Satisfying Chinese people.
- Making an instruction video (I asked my girlfriend to play model and voice over because I expect mainly male young customers.)
- Trying marketing strategies (for the same reason I answer support questions with Russian female names.)
- Trying to move communication with Chinese freelancers from Upwork to WeChat ("I really dislike this chat function, shall we..?").
- Trying to get some sleep while working with two time zones of the world while I live in the third (time zone, not world).
- Trying.
- Failing.

Most guys would stop reading when they see "no profit". But it's not over yet.
 
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